As the federal government shaped its plan to modernize the public service payroll system, CBC News has learned that the former Conservative government took training duties away from IBM — the company that created the Phoenix program.
The move raises new questions about what led to the payroll fiasco, as problems with training have been listed as a key cause of Phoenix's troubled rollout.
"Responsibility for training design and execution was transferred to the Crown in March 2014," said IBM spokeswoman Carrie Bendzsa.
Conservatives took payroll training responsibilities away from Phoenix creator IBM
Training problems have been pegged as a key cause of Phoenix fiasco
Read more: http://www.cbc.ca/news/politics/conservatives-took-phoenix-training-away-from-ibm-1.3779917
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