Veterans Affairs is struggling to tame an enormous stockpile of disability benefits claims — approximately 11,544 — from ex-soldiers who are just entering the system, CBC News has learned.
Bureaucrats flagged the growing problem to the former Conservative government just over a year ago. Documents obtained by CBC News under the Access to Information Act show there were 16,000 applications in July 2015.
Veterans Affairs officials committed at the time to eliminating 5,505 of those claims — which were formally deemed as "backlogged" in the system — by April 2017.
Backlog of applications for veterans benefits still greater than 11,500
Veterans Affairs benefits logjam 'makes my argument' for reform, says military ombudsman
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